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Description
Product Description:
- THE MONSTERS COCA-COLA Labubu: The blind box contains a random figure from a specific series. Each blind box only contains one figure. No one, including us, knows what's inside. This collection contains 6 blind box figures, one of which might be the secret edition.
- Random Design: Blind boxes are fully random, and we cannot accept requests for specific items. Their chances of obtaining the secret edition are typically 1 in 72. When purchasing the whole set, there will be no duplicate figures..
- Materials and Safety: Standing 6.1 to 6.69 inches in height, each figure is crafted from premium materials including durable PVC plastic, ABS, and paper. Finished with non-toxic, odorless paint, our toys meet rigorous safety standards to ensure customer safety.
Shipping & Return
Return & Refund Policy
Important: 24 to 48 Hours Reporting Required
You must inform us within 24 to 48 hours of receiving your order if there is any damage or defect in the product.
Returns or exchanges will ONLY be accepted if you report the issue within 24 to 48 hours of delivery. If you inform us after this time period, we will not be able to process a return or exchange.
Eligibility for Returns
- Product must be damaged or defective
- Issue must be reported within 24 to 48 hours of delivery
- Product must be unused and in original packaging
- Proof of damage (photos/videos) must be provided
How to Report an Issue
Contact us within 24 to 48 hours of receiving your order:
- Email: [your email]
- Phone: [your phone number]
- WhatsApp: [your WhatsApp number]
Non-Returnable Items
- Items reported after 48 hours of delivery
- Products that have been used or opened
- Items without original packaging
- Products damaged due to misuse
Refund Process
Once your return request is approved:
- Refunds will be processed within 7-10 business days
- Amount will be credited to your original payment method
- Exchange items will be shipped within 3-5 business days
Remember: You must report any issues within 24 to 48 hours of delivery. No exceptions.
Contact Us
For any questions about our return policy, please contact our customer service team.
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